Last Updated: July 1, 2026
This Privacy Policy describes how KVA Enterprises, trading as Foneify (“we,” “us,” “our”), collects, uses, and protects your personal information when you visit or make a purchase from our website.
Business Details: KVA Enterprises (Foneify) Shop No 1, Purohit Complex, Kachery Road, Rourkela, Odisha, 769012 Phone: 9439105556 Email: foneify.in@gmail.com
1. Information We Collect
When you visit our store, we collect information about you during the checkout process and while browsing our site.
1.1 Information You Provide
- Name, billing and shipping address
- Email address and phone number
- Payment and transaction details (processed via our payment gateway partners; we do not store full card details)
- GST/business details (if applicable for B2B orders)
- Any information you submit through contact forms, order notes, or customer support
1.2 Information Collected Automatically
- Device and browser information (IP address, browser type, operating system)
- Cookies and usage data (pages visited, time spent, referring website)
- Order history and purchase behavior
1.3 Cookies
Like most websites, we use cookies to operate our store, including cart functionality, session management, and analytics. You can disable cookies through your browser settings, though this may affect site functionality.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including payment, shipping, and customer support
- Communicate with you about your order (confirmations, invoices, shipping updates, return/exchange requests)
- Verify unboxing videos and packaging condition for damage claims, exchanges, or returns
- Improve our website, products, and services
- Send you marketing communications, only where you have opted in (you may unsubscribe at any time)
- Comply with legal, tax, and regulatory obligations under Indian law
- Detect and prevent fraud
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Payment gateways (for processing transactions securely)
- Courier and logistics partners (for order delivery)
- IT service providers (for website hosting and maintenance)
- Manufacturers, where required to process warranty claims on your behalf
- Government or regulatory authorities, where required by law
All third parties are expected to handle your data securely and only for the purposes for which it is shared.
4. Data Retention
We retain your personal and order information for as long as necessary to fulfil the purposes outlined in this policy, including compliance with tax, accounting, and consumer protection recordkeeping requirements under applicable Indian law.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data, subject to our legal obligations (e.g., invoicing and tax records)
- Withdraw consent to marketing communications at any time
To exercise these rights, contact us at foneify.in@gmail.com or call 9439105556.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
KVA Enterprises (Foneify) Shop No 1, Purohit Complex, Kachery Road, Rourkela, Odisha, 769012 Phone: 9439105556 Email: foneify.in@gmail.com