Last Updated: July 1, 2026

Welcome to Foneify, operated by KVA Enterprises. By accessing our website and placing an order, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

Business Details: KVA Enterprises (Foneify) Shop No 1, Purohit Complex, Kachery Road, Rourkela, Odisha, 769012 Phone: 9439105556 Email: foneify.in@gmail.com

1. General

These Terms and Conditions govern your use of our website and your purchase of products from us. By placing an order, you confirm that you are at least 18 years of age or are placing the order under the supervision of a parent or legal guardian, and that you agree to these terms.

2. Products

  • We make every effort to display product details, images, specifications, and pricing accurately. However, we do not warrant that product descriptions, images, or other content on the site are error-free.
  • Product availability is subject to stock. We reserve the right to limit quantities or discontinue any product without prior notice.
  • Colors, packaging, or minor specifications of a product may vary slightly from images shown on the website due to manufacturer updates or photography limitations.

3. Pricing and Payment

  • All prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
  • We reserve the right to change prices at any time without prior notice. The price applicable will be the price displayed at the time of order confirmation.
  • Payment must be made in full through the available payment methods on our website before an order is processed, unless Cash on Delivery is offered and selected.
  • In case of a payment failure or discrepancy, we reserve the right to cancel the order.

4. Order Acceptance

  • Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraudulent activity, or other reasons at our discretion.
  • If an order is cancelled after payment has been made, a full refund will be processed to the original payment method within a reasonable time.

5. Shipping and Delivery

  • We aim to dispatch and deliver orders within the estimated timelines communicated at checkout; however, delivery timelines are indicative and not guaranteed, as they may depend on courier partners and external factors beyond our control.
  • Risk of loss and title for products pass to you upon delivery to the shipping address provided.
  • It is the customer’s responsibility to provide accurate shipping information. We are not liable for delays or non-delivery caused by incorrect address details provided by the customer.

6. Manufacturer Warranty

  • Products sold by us that carry a manufacturer’s warranty are covered solely by the respective manufacturer under their warranty terms and policies.
  • We are not responsible for manufacturing defects; such issues must be addressed directly with the manufacturer’s authorized service center, and we may assist in facilitating this process where possible.

7. Returns, Refunds, and Exchanges

All returns, refunds, and exchanges are governed by our separate Refund, Return & Exchange Policy, which forms part of these Terms and Conditions. Please review it before placing an order.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and the Foneify brand name, is the property of KVA Enterprises unless otherwise noted, and is protected under applicable Indian intellectual property laws. You may not reproduce, distribute, or use this content without our prior written consent.

9. User Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Submit false or misleading information while placing an order
  • Engage in fraudulent chargebacks or payment disputes

We reserve the right to refuse service, cancel orders, or restrict access to our website for any user found violating these terms.

10. Limitation of Liability

To the fullest extent permitted by applicable law, KVA Enterprises shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except as required under the Consumer Protection Act, 2019, and other applicable Indian laws.

11. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts at Rourkela, Odisha.

12. Grievance Redressal

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, and other applicable laws, any complaints or concerns may be addressed to:

Grievance Officer KVA Enterprises (Foneify) Shop No 1, Purohit Complex, Kachery Road, Rourkela, Odisha, 769012 Phone: 9439105556 Email: foneify.in@gmail.com

13. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our website following any changes constitutes acceptance of the revised terms.

14. Contact Us

For any questions regarding these Terms and Conditions, please contact:

KVA Enterprises (Foneify) Shop No 1, Purohit Complex, Kachery Road, Rourkela, Odisha, 769012 Phone: 9439105556 Email: foneify.in@gmail.com